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Our Policies

Our Policies

Our Policies

TAX:
Room tax is 7%.

MINIMUM STAY:
The minimum stay is 3 nights.

DEPOSIT:
Signed credit card imprint or USD 100 / € 100 cash.

CANCELATION:
If cancelled up to 7 days before date of arrival, no fee will be charged. If cancelled or in case of no-show the total price of the reservation will be charged. There is no refund for early check out, you will be charged for the full reserved period.

AIR CONDITIONING (A/C):
Utilities are very expensive on Curaçao. The rate for our accommodations include an average use of 10 hours of a/c per day/night. Extra hours will be charged separately.

SMOKING:
We don’t smoke!
Smoking is not allowed on our property and it is especially forbidden to smoke in our accommodations.
You can smoke outside our hotel.

PETS:
Sorry, no pets allowed.

DAMAGE TO PROPERTY:
Should you cause any damage to the accommodation or the inventory, thing that can happen to anyone, we will charge you the actual costs and we trust you will assume your responsibility.

CHILDREN:
We are an Adult Only hotel. We welcome guests 16 years of age and older.

PAYMENT:
You pay upon check in. We accept cash, Maestro or Cirus debit cards, and credit cards from Visa, Master Card or Discover.

CHECK-IN AND CHECK-OUT:
Check-in is possible from 3 pm.
For check-in after 8 pm please check with us in advance.
Check-out is no later than noon.

CLEANING:
Our accommodations are cleaned every day except for Sundays and over the holidays.

WIFI:
We don't have internet connection in our accommodations, but our guests can enjoy FREE wireless internet at the reception area and under our large palapa.

ELECTRICITY:
The electricity on Curaçao is 110Volt, 50 Hz

RESTRICTIONS:
We are a no pet facility and smoking is legally not permitted in the accommodations nor on the premises.

SPECIAL REQUESTS:
All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

EXTRA BEDS:
Our rooms do not support extra bed.

GUESTS WITH DISABILITIES:
Unfortunately our facilities are not designed to accommodate guests with special needs. Our resort is only accessible by stairs with at least 18 steps and we do not have special beds.